Frequently Asked Questions

Everything you need to know about shopping with FORTS.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.

What is your return policy?

FORTS accepts returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached for a full refund.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At FORTS, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chain transparency to ensure high quality with a lower environmental impact.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.