Returns & Exchanges

At FORTS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in its original condition. If your new piece doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging with all tags attached, ensuring the garments are free from any signs of wear or damage.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing